Report: #297940

Complaint Review: 1 & 1 Internet Services - Chesterbrook Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Stockton California
  • 1 & 1 Internet Services 701 Lee Road, Suite 300 Chesterbrook, Pennsylvania U.S.A.

1 & 1 Internet Services rips people off then tries to extort money from them using NCO Financial to collect! Chesterbrook, Pennsylvania

*Consumer Comment: 1&1

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I have not done something like this before. I have a complaint re 1 & 1 Internet services. In 2007 around Sept. 07 I canceled a web-hosting contract with them as per their contract agreement with me well before the time period was up.

I paid for web builder software that is no good when you cancel the contract but still have to pay for it anyway. Well, the other day I get a letter from this NCO financial re: a collection for $29.97. What is this! I try to make contact with this collection company and immediately place a dispute claim against it. I even send in a letter stating such to NCO. I contact 1 & 1 and they say I owe this money which started out as $14.00 and something.

I go as far as getting and printing out and saving the document as a jpeg image and send it via e-mail to 1 & 1 internet extortion company and they just continue their song and dance about how I need to pay this money. Now the sum is $29.00 plus some collection fee up to $40.00+!

I try to call this NCO financial and as soon as I raise any fuss about some now collection charge they are now trying to place on the, when the letter they sent at this point says $00.00 collection fee they hang up on me. If any one has any complaints about 1 and 1 please send them or post them here so I can build a case against this abuse. Also look do a search of youtube re: a video complaint I made re: this case. Thank you.

Stockton, California

This report was posted on Ripoff Report on 01/07/2008 08:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/1-1-internet-services/chesterbrook-pennsylvania-19087/1-1-internet-services-rips-people-off-then-tries-to-extort-money-from-them-using-nco-fin-297940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: Daniel - (U.S.A.)

POSTED: Tuesday, January 08, 2008

First off, while 1&1 poses itself as a Pennsylvania company, being a once resident of Pennsylvania I can tell you they aren't. Im not sure why they chose to use Pennsylvania as listed address. They might operate an office or two in PA, however if you look at the company as a whole, it's international.

To address your complaint, since 1&1 doesn't have your social security number (or shouldn't anyhow) there is very little they can do other then to call and send letters. It is against the Fair Debt Collection Act to charge a collection fee (to the best of my knowledge). Typically what happens with situations like this is when a company like 1&1 markets its products to render results like this (going to collection) they writeoff the amount you 'owe 1&1' so your done with 1&1. Then your stuck with NCO tring to collect this imaginary fee that they probably split with 1&1 if they actually manage to get something off you.

1&1 has done alot of shady moves in the past and this is why I say they aren't a company "based out of Pennsylvania". They'd of been shutdown a long long time ago, they are an international company, our laws can't touch them.

Since this isn't a legitimate debt, get yourself a thick black marker, cross out your address on all these letters, write rejected on them and drop them back in a mailbox or drop them off at a post office. If you can, change your telephone number, if this is something you can't do then I would have your telephone company block their numbers. If they call you with random or unknown telephone numbers then I would file harassment charges against the company.

Best Regards

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