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Report: #317066

Complaint Review: - Nationwide

  • Submitted:
  • Updated:
  • Reported By: independence Kentucky
  • Author Confirmed What's this?
  • Why?
  • Nationwide U.S.A.

1stcourt I signed up for the services and the charge was 29.99 and i wanted a refund and tried to email them and my emails to their support group could not be found so they got my money and i got bad services Internet

*UPDATE Employee: No additional costs involved

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i singed up for their services and went to search for public records and it wouldnt let me unless i paid the county for the search. on their web site it garutees that you can have access to these kind of things and it was false.

so i tried to contact them by the e mail address that was on their site stating that if you needed a refund or have any questions to e mail their support team at so i tried several times to e mail them and i kept getting the same response that the e mail address was not able to be found, so then i called and left a mesage and the recording said that to keep the cost low they have no customer servicce agents to help and to give them 24 hours to get your e mail and they would respond.

so it has been a week and i have not herd from no one. please help to stop these people from doing this to other people, and to get my refund from them

independence, Kentucky

This report was posted on Ripoff Report on 03/11/2008 07:44 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

No additional costs involved

AUTHOR: Anne - (U.S.A.)

POSTED: Saturday, January 10, 2009

This customer is incorrect is saying that any county requested additional money for her search. If one tries to order birth certificates or divorce records or anything that is filed such as that, you are charged for the copy. However, none of the links listed on 1stcourt require additional payment simply to search.

If and when a customer makes this claim, they are told to immediately report the link in question so that it can be deleted by 1stcourt. Of the three people that have ever made this claim, none have ever been heard from again.

All emails are answered within 12-24 hours of receipt.

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