Report: #661722

Complaint Review: 24 Hour Mr Locksmith - Vancouver British Columbia

  • Submitted:
  • Updated:
  • Reported By: anonymous — Vancouver British Columbia United States of America
  • 24 Hour Mr Locksmith

    Vancouver, British Columbia
    United States of America

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24 Hour Mr Locksmith is using a .com URL made up of a local competitor company's name in an attempt to steal business from that company. So pathetic. The website is forwarded to so that people searching for Robson Locksmith, a local vancouver locksmith will go to this scammer's site. This is fraudulent advertising. The fraud locksmith company, 24hr Mr Locksmith, also uses the name of the owner of Robson Locksmith and "Robson Locksmith" in the meta data of his website. What a con artist. I happened to notice that the company he's stealing from has many positive reviews on line where the one I could find on him was negative.

This report was posted on Ripoff Report on 11/13/2010 11:10 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Individual responds

Fight the Unlicensed Locksmiths on Google Adwords

AUTHOR: Terry - (Canada)

Fight the Unlicensed Locksmiths the only place they get business.

On Google Ad Words:

1- Google "Locksmith Vancouver" or "Locksmith" or "Locksmith Richmond" etc,
2- Click on Unlicensed Vancouver Mobile Locksmith Ad.  
3- Go to the unlicensed locksmith website and click on a few pages.

*** You just cost the unlicensed Vancouver Mobile Locksmith $2-$5 each time you visit.


Lots of Unlicensed Locksmiths in the Vancouver Area and other Cities in North America
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#2 Author of original report

Fake Yelp Reviews by Terry Whin Yates "Licenced Locksmith"

AUTHOR: anonymous - (United States of America)

Terry Whin-Yates "Licenced Locksmith" is not afraid to lie to his customers and defraud the public.

In the first picture you see that he is removed from yelp for posting not one but 3 reviews that violate the rules of fair reviewing on Yelp, a consumer review website. The company he is reviewing terminated a partnership with him for these kind of actions. If you notice in his 3 false reviews that he first gives posts 5 stars. Then after being fired posts 2 reviews of 1 star. 

His reputation for deception is documented here:

Companies involved with the scam

24hr Mr Locksmith
Mr Prolock
AA Automotive Locksmiths
Standard Marketing
Jenny Wu Financial

Individuals Involved:

Terry Whin-Yates
Royce Whin-Yates, his son who does the Automotive work
Brian Whin-Yates, his son
Michael Lee, who bought into the scam and works out of East Vancouver
Jackie Wu, who bought into the scam and works out of Richmond
Ken Lapp, responsible for much of the companies spam and search engine manipulation
Jenny Wu, finances


CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#3 Author of original report

Terry Whin-Yates uses fraudulent Google Maps Reviews

AUTHOR: anonymous - (United States of America)

Here is the proof of Terry Whin-Yates fraudulently reviewing his own Locksmith scam companies. Note that Terry has a son, Brian Whin-Yates, that works and writes for his scammer company.

What you see here is reviewer profiles that give perfect reviews to two different Google Maps listings for Terry's companies. In one case you see a reviewer reviewing a company twice as if two separate people and in one case the reviewer named "Brian" signs his name "Sarah L".

Terry Whin-Yates is a Stupid Crook, not a Locksmith. Beware of his other scams posted all over the internet. Here they are:

1. Franchise Scam - targeting immigrants and the ESL community, Terry

Whin-Yates is selling phony franchises for a five-figure fee with no

support and no justification. He also breaches his contracts and has

stolen work from his franchisees.

2. Locksmith Class Scam - Whin-Yates makes wild claims to be the

instructor of the RCMP, Correction Services of Canada, the Canadian

Forces and even CSIS and the CIA. His class is actually how to re-pin a

Weiser lock cylinder a simple task you can learn on the internet or by

buying a re keying kit.. He also teaches a class on how to rip off the

public if you buy into his business plan.

3. Locksmith Service Scam - Whin-Yates gives low quotes followed by high

charges ($95 quoted, $300 charged). He completes unnecessary work. He

dishonors appointments and agreements. He sabotages locks to create more expensive work for himself in the future. He explains how to do all this if you buy into his business plan.

He uses his locksmith license and Bachelor's degree (in criminology he

is very familiar with protecting himself) to persuade customers that he

is a good-guy. But the government does not police locksmith licenses and gives them to anyone who pays a fee. A BA does not make a man honest.

Here are links to various sites on the internet where victims of this

fraud have mentioned Terry Whin-Yates / Royce Whin-Yates scams:

Ripoff Report: Here it is mentioned how he steals other company's names:

Better Business Bureau: Rated "F", The lowest rating of the BBB for his company name "Mr Prolock":

Google Maps using false addresses in his listings to deceive customers:,0&z=12

Complaint on

There are other options:

Red Deer College has locksmith training for anyone interested in

learning the trade. If you nee service there are many genuine locksmiths

in the lower mainland. Do your research.

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#4 Author of original report

Terry Whin-Yates F Rating from the Better Business Bureau

AUTHOR: anonymous - (United States of America)

Here's the link to Terry Whin-Yates Better Business Bureau F Rating. Ha. The Company name is "Mr Prolock". So he changes company names when ever he gets found out. Wow that's so brave, Mr Whin-Yates if that's your real name.
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#5 Author of original report

Terry Whin-Yates F Rating from the Better Business Bureau

AUTHOR: anonymous - (United States of America)

Here's the link to Terry Whin-Yates Better Business Bureau F Rating. Ha. The Company name is "Mr Prolock". So he changes company names when ever he gets found out. Wow that's so brave, Mr Whin-Yates if that's your real name.
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#6 Author of original report

Original Post is True. You can Try the Link. What a d****e.

AUTHOR: anonymous - (United States of America)

The link DOES forward to the wrong site. You can try it out and it has a picture of the same d****e who posted a rebuttal with his name denying it. Wow. He's either a loser or an idiot. Nice job posting your name and number too, so we can all know who to call for more bullshit. 24 Hour Mr Locksmith must be apart of the same locksmith scam that's going on all over the US. Rip-off!!

Plus the picture of this guy "Terry" has another caption on it with the name "Michael Lee" If you hover your pointer over the picture you'll see it! This guy isn't even a real person! or he uses an alias!! Wow, scammer you just don't stop.
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#7 REBUTTAL Owner of company

Mr. Locksmith British Columbia Canada

AUTHOR: Terry - (Canada)

I am Terry Whin-Yates and I own 24hr Mr. Locksmith Inc.  I have a BC Locksmith Security License and the comment is false.  If you go online to the BC Government website as follows:

and input the name of Robson Locksmith or the owners' name you will find they do not have a valid BC Locksmith Security Business License.  

Note: Robson Locksmith and Colin Evans are no longer associated with Mr. Locksmith or Terry Whin-Yates.

Also, the complaint is a little too detailed for an anonymous posting? I am not hiding so I put my name and phone number on any postings. 

Terry Whin-Yates BA Hons (Criminology)

3rd Generation Master Locksmith
25+ Years Experience
BC Security License : B4227

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