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Report: #1196193

Complaint Review: A. S. I. - Rogersville Tennessee

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  • Reported By: Carlton — Harlem Georgia
  • Author Not Confirmed What's this?
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  • A. S. I. 212 Washington St. Rogersville, Tennessee USA

A. S. I. Customer Service/Tech@AutoECU.com I send them a part & call them before I send part with life warranty now that say $300. dollars. Rogersville Tennessee

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I call A.S.I. customer service about the abs brake module for my 2001 chevy tahoe which they had repair for me in july of 2011 & gave me a life time warranty of that part.The customer service lady I talk to stated that I had a good  warranty so I ship the part Friday 12/12/14 UPS & they would receive it Tuesday 12/16/14. Now there wed site 24 hours service after receiveing so I call there customer service 12/17/14 for up date & was told that the abs part they were doing a final test & someone would contact me about shipping cost.No never did so I call again customer service 12/17/14 appromately 1100 am & the lady customer service stated it should going out today I said ok.Then approximately 1 minute after my call the lady customer representative call me back from #770-225-1883 & stated that my part needed a pump & that cost $300.oo dollars so I stated to her my first call before shipping you or someone had told me that I had a good warranty & I was cover thats why I ship it beside the part was makeing the same noise from when I send it before. I believe this is some type of Fraud & ripoff.  

This report was posted on Ripoff Report on 12/17/2014 08:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/a-s-i/rogersville-tennessee-37857-3320/a-s-i-customer-servicetechautoecucom-i-send-them-a-part-call-them-before-i-send-1196193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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