AT & T Direct TV They screw my bill up every month. I have to call them every month to see why it is always more than the previous bill. No real explanation. Nashville TN

 I have had service with AT & T and Direct TV since 7/2014. Every month since then my bill will go up in cost, no explanation. Now they are stating that I have not paid them and I have a service charge added to the bill. I have paid my monthly bills. My biggest concern is that I have to call them each month (last conversation lasted 3 hours) and it still is incorrectly done. Their customer service is terrible and they don't seem to care. My call to them in October ending with me asking them twice what my bill will be for November and they clearly (I had two people on the line) said $63.00. Now it is up to $153.00. I should not have to do this every month.