Aastro Transmission dishonest ripoff Tucson Arizona

I sent my vehicle to the Speedway location of Aastro to be checked out. it wasn't shifting automatically. They charged $100 for an electronic diagnostic. They told me the transmission had internal damage and they would have to charge $350 to take the transmission out, open it up and tell me how much it would be to fix it from there.

They estimated anywhere from $800 to 'thousands'. Not wishing to write them a blank check to do whatever they wanted I had the vehicle returned and sold it at a $3600 loss. The new owner took it to another transmission shop, where they discovered the electronic shifting module was missing.

$200 later the vehicle was running fine. There was no internal damage, and a change of the filter and fluid turned up no signs of damage. If Aastro had TRULY done an electronic diagnostic they surely would have noticed that part of the computer that controls the shifting was missing! They took my money and didn't do a thing for me but give me the run around and act like I was imposing on them.

When I filed a complaint they sent a response that was composed of lies - saying my vehicle was 'infestted with insects', that the 'battery was dead and needed replaced', that the vehicle 'was not road worthy' and 'his bill should have been much higher for the work we performed'.

None of these statements were true by any stretch of the imagination. They also said the vehicle 'had been sitting for years' - it had only sat for 9 months in a clean, safe storage area. There were no insects. The battery was fine and the vehicle was road worthy.

I would not recommend Aastro to any person, not even a person I didn't like. They are rude, unprofessional and extremely overpriced. Any decent transmission rebuilder will be able to give you a quote up-front and tell you the maximum it could cost to fix - not ask for $100, then $350 to do something else before you get a final price.

Steer clear of Aastro if you don't have money to burn!

J
Tucson, Arizona
U.S.A.