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Report: #1228877

Complaint Review: Absolute Green Coffee - Internet

  • Submitted:
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  • Reported By: seand503 — Vancouver Washington USA
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  • Absolute Green Coffee Internet USA

Absolute Green Coffee Absolute Garcinia rip off, unethical, automated, scam, horrible customer service, billing Internet

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I signed for a free trial of the products Absolute Garcinia and Absolute Green Coffee.  Received my free trial and used for about a week.  I stopped using the products and called the company to complain about them.  A few weeks later I was charged $19.99 (without my consent) for enrollment in the dietary program.  Called and again acomplained.  Spent 45 minutes talking with low level customer service people up to managers in order to get my $19.99 refunded.  2 weeks later I get a new shipment of these products and am billed $88  and   $84.  Please note I had already complained and cancelled my involvement prior to the initial $19.99 charge.  I again called the company and spent another 30 minutes doing the same thing to get my $88 refunded.  They indicated they couldn't do anything about the $84 as that was a different company.  (What?  I certainly didn't authorize this second company to take money from my account!)  Called them as well and wasted another 45 minutes dealing with low level cutomer service reips and finally what I am told was a manager.  They finally agreed to refund me the additional $84 but it would take 15 days.  In short these companies are complete scams in my opinion.  They offer a free trial and then automatically ship you more products and charge you even after cancelling (several times now).  I incurred overdrafgt fees to my account as a result of them charging me WITHOUT authorization to do so, and after I have complained/cancelled several times.  A complete rip off.  Save your money, your time, and your frustration and DO NOT do business with these companies - they are a scam to take your hard earned money, and make you jump through circles contacting multiple companies in order to try and get it back.  SOOO not worth it at all!

This report was posted on Ripoff Report on 05/13/2015 10:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/absolute-green-coffee/internet/absolute-green-coffee-absolute-garcinia-rip-off-unethical-automated-scam-horrible-cus-1228877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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