Complaint Review: Acai-aSlim, Bromalite And Fit-factory - Www.acaiaslim.com Internet
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- Author Confirmed
- Acai-aSlim, Bromalite And Fit-factory www.acaiaslim.com Internet U.S.A.
- Phone: 866-407-1022
- Web:
- Category: Supplemental Health Programs
Acai-aSlim And Bromaliteacai-aSlim, Bromalite And Fit-factory acaiaslim/bromalite/ fit-factory scammed me!!!! acaiaslim.com Internet
*UPDATE Employee: We Want To Clear Up This Account, Please E-mail Us
*UPDATE Employee: Complete Customer Satisfaction is Our Goal, Please Contact Us Again to Settle This
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Well today I checked my credit card account and low and behold there was an extremely large charge. I ordered the supposed FREE trial period of the Acaiaslim and Bromalite products. Oh how far from FREE. They charged me $79.95 for the Acaiaslim and $65.00 for the Bromalite. Not to mention hidden in the order is a THIRD company called Fit Factory. Fit Factory tags on with your Acaiaslim order for an additional $19.95 charge. They don't tell you this anywhere except for the fine print in the terms and conditions. You know as well as I do that people don't have time to read a full page or two of the terms and conditions written in small print. I called the company and (after being on hold for 10 minutes, literally) they said I was ONE DAY over the initial billing date so they would NOT refund my money for the Acaiaslim ($79.95) but they did for the Bromalite after I spoke to two other people. They still got me for $69.00 though. So if you add the above charges these people are getting anywhere from $69.00 to $160.00 for every person who tries to get a FREE trial period of this product that doesn't even work. Look out people these guys are totally scamming you. It is such a shame that this is the way people are doing business. I just hope that by writing this I can inform others so they don't get scammed. It took me about an hour on the phone to deal with and I still didn't get all my money back like I should have. Times are tough and $160.00 is a lot of money to be scammed out of. Hope this helps you!
Heidi
spring valley, California
U.S.A.
This report was posted on Ripoff Report on 11/21/2008 04:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acai-aslim-bromalite-and-fit-factory/internet/acai-aslim-and-bromaliteacai-aslim-bromalite-and-fit-factory-acaiaslimbromalite-fit-fac-393768. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
We Want To Clear Up This Account, Please E-mail Us
AUTHOR: Conniea78 - (U.S.A.)
SUBMITTED: Tuesday, November 25, 2008
Hello my name is Connie. I'm the customer service agent for Bromalite's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact my manager directly. Her email is falon@verifyyourorder.com or if you call our customer service line 1-866-897-0663. We would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST.
We are extremely busy, and sometimes it can be difficult to get through on the toll free line, so that is why I encourage you to use my managers e-mail for the quickest response.
If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.
Connie, CSA
Bromalite
#1 UPDATE Employee
Complete Customer Satisfaction is Our Goal, Please Contact Us Again to Settle This
AUTHOR: Conniea78 - (U.S.A.)
SUBMITTED: Tuesday, November 25, 2008
Hello my name is Connie. I'm the customer service agent for Bromalite's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact my manager directly. Her email is falon@verifyyourorder.com or if you call our customer service line 1-866-897-0663. We would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST.
We are extremely busy, and sometimes it can be difficult to get through on the toll free line, so that is why I encourage you to use my managers e-mail for the quickest response.
If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.
Connie, CSA
Bromalite
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