Ace Chem Dry Terrible service - total rip off Coral Springs Florida

We hired Ace Carpet to clean our upstairs carpets. The person who came cleaned 4 bedrooms, a set of stairs and 2 area rugs in less than an hour. The carpet was still dirty and matted when he left and stains were still visible. There were parts of the carpet that were completely dry and had not been cleaned at all. We contacted Ace Carpet with our complaint and were given the run around until we finally talked to the owner Joann. She offered to send us a partial refund which we accepted but almost a month later, we still have no refund and Joann does not return our calls.