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Ripoff Report | Acesportsboo Review - Playa hermosa, Nationwide
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Report: #1201203

Complaint Review: Acesportsbook.com - playa hermosa Nationwide

  • Submitted:
  • Updated:
  • Reported By: Zadeh Mellie — Boston New York
  • Author Confirmed What's this?
  • Why?
  • Acesportsbook.com Nationwide Costa Rica

Acesportsbook.com www.ace69.com, www.ace17.com gambling scam - i won $2000 and they never paid me playa hermosa Nationwide

*REBUTTAL Owner of company: Reputation for always paying players

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i deposted $200 - won $2000 and they never paid me

 

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This report was posted on Ripoff Report on 01/12/2015 05:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acesportsbookcom/nationwide/acesportsbookcom-wwwace69com-wwwace17com-gambling-scam-i-won-2000-and-they-never-1201203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Reputation for always paying players

AUTHOR: Todd - ()

POSTED: Monday, January 12, 2015

I have been a manager at Ace Sportsbook for 5 years, and I know for a fact that we take our responsibility to pay players very seriously.  Of course there have been times when we cut off a player, but we have never withheld or seized winnings, nor otherwise prevented a player from cashing out.  I am not sure which player filed the report below, but it does not sound at all like our business practice.  There is no bigger risk to the reputaiton of an offshore book than the stigma of non paying, this is something we have always understood, and therefore have always prioritized -- and our pristine track record on this front is one of the principal reasons the company has grown by 400% in the last few years.  Pay people, and they keep playing.  Pay people, and they refer friends.  We are a serious business with thousands of clients, and we understand this most foundational tennant to the sportsbook industry.

When you win, you get paid.  Every time.

Unfortunately, we are subjected to a lot of scams, as you might expect in an unregulated industry.  People often use online reviews and scam reports as a bargaining chip, and if that is what happened here, it is upsetting to see.

If you are the player that filed this report and you actually believe Ace is withholding your money, please contact our principal manager direclty nick (at) acesportsbook.com and I am certain he will be able to rectify the situation.

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