Report: #1298125

Complaint Review: acura financial services - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Wed, April 06, 2016
Updated: Sat, July 16, 2016
Reported By: Aimee — elk grove village Illinois USA

Author Not Confirmed

Why?

acura financial services Nationwide USA

Phone:
Web:
Category: Financial Services

acura financial services double charged and can't reach!! Nationwide

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I received a text today from Chase Bank saying my account was overdrawn and I'm now negative $97! When I looked online to see what the problem was, I noticed I was charged twice for my auto loan from Acura Financial Services of $270, putting the total at $540. There's a number online to reach their customer service department (866-950-2454) but every time I call there's a recording that says "were sorry, but this call cannot be completed at this time. Please try again later". I double checked their hours which are M - F 9am to 5pm CT. Well it's 10:30 CT on a Wednesday so I want to know what the d**n problem is!! They better reimburse me and pay for any fees from Chase for being overdrawn!

This report was posted on Ripoff Report on 04/06/2016 08:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/acura-financial-services/nationwide/acura-financial-services-double-charged-and-cant-reach-nationwide-1298125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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