Report: #1407506

Complaint Review: Adams chrome shop

  • Submitted: Fri, October 20, 2017
  • Updated: Fri, October 20, 2017
  • Reported By: Dennis — sargent Texas USA
  • Adams chrome shop
    441 cedardale dr
    Dallas, Texas

Adams chrome shop Warranty issue, lied to make a sale. Dallas Texas

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 Purchased a chrome bumper for my semi truck in mid august. 3 weeks after purchase bumper is cracking called Adams and was told to come in so they could look at it for warranty. Near the end of sept I was in the area so I went in and they looked at it took pictures and was told they would warranty the bumper.

They told me they would have to order the replacement and it would take about a week. So 2 1/2 weeks later haven't heard anything and I am in the area so I called. I was informed it would not be warranteed because it's a 20 in and it has to be reinenforced at installation something I was not told until after the fact.

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