Complaint Review: ADT Security System - Irving Texas
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- Author Not Confirmed
- ADT Security System 8880 Esters Blvd Irving, TX Irving, Texas USA
- Phone: 9728713000
- Web: adt.com
- Category: Home Security
ADT Security System SCAM Account was closed but ADT is still withdrawing fees from my account. Irving Texas
*Consumer Comment: Laziness has its COST
*UPDATE Employee: ADT Corporate Customer Relations
Show customers why they should trust your business over your competitors...
After using ADT for 5 years we moved. I called to cancel service they gave me a difficult time. When I moved out the service was still on. They told me that they would cancel automatic withdrawal from my account but they DID NOT. When I inquired about new service they lied regarding the contract and fees associated with the contract. Very BAD company!!! So sad that you cannot even trust a security company to be a trustworthy company. Fraudulent practices. Had to call bank to put a stop notice.
This report was posted on Ripoff Report on 03/19/2014 09:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/adt-security-system/irving-texas-75062/adt-security-system-scam-account-was-closed-but-adt-is-still-withdrawing-fees-from-my-acc-1131822. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Laziness has its COST
AUTHOR: Pied Piper - ()
SUBMITTED: Thursday, March 20, 2014
When one conducts their business in a lazy manner ...... it will bite them in the a**.
Just turn your cheek ...... and protect it better in the future.
#1 UPDATE Employee
ADT Corporate Customer Relations
AUTHOR: ADT Corporate Customer Relations - ()
SUBMITTED: Thursday, March 20, 2014
Good Afternoon, my name is Andrew and I work out of ADT's Corporate Customer Relations office. I am truly sorry to hear about your poor experience and we'd like to look into this concern and assist you further. Please email us your contact information to CustomerConcerns@adt.com and we will reach out to help. Thank you. -Andrew
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