Complaint Review: Alcon Laboratories, Inc
Alcon Laboratories, Inc Alcon® 2017 Alcon RebateAlcon® 2017 Alcon Rebate - AIR OPTIX® Lenses (Internet) program Alcon Rebate Denied Ft. Worth Texas
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Rebate submission must be postmarked (or submitted electronically) within 60 days of lens purchase date. Valid on purchases made at participating retailers through 6/30/17.(On the brochure for the rebate the date is through 12/31/17)
I purchased the Contacts on August 11, 2017 and sent in all the required items via online as per their instruction. Then the waiting game for about 3 weeks for an answer though I checked on the process weekly. Finally I got the answer:
The rebate information you have entered has been declined for not meeting the requirements of the program.
I'm keeping all the information I sent them and the brochure that states 12/31/17 not 06/30/17. Oh and as for which requirements were not met? I have no idea. The above is the only explanation I got from them so I have no way of knowing. I did reply and assured them that I would be reporting them so that others can be informed of their $75.00 Rebate Scam. I informed them that the loss of potential customers would cost them much more than the $75.00 Rebate they owe me.
If need be I can provide all the necessary evidence of their scam.
Bottom line: Do not buy your contacts online from ALCON, or DiscountContacts.com
This report was posted on Ripoff Report on 09/04/2017 04:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/alcon-laboratories-inc/ft-worth-texas-76134/alcon-laboratories-inc-alcon-2017-alcon-rebatealcon-2017-alcon-rebate-air-optix-1397868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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