Report: #1397868

Complaint Review: Alcon Laboratories, Inc

  • Submitted: Mon, September 04, 2017
  • Updated: Mon, September 04, 2017
  • Reported By: Goathill — Dothan Alabama USA
  • Alcon Laboratories, Inc
    6201 South Freeway
    Ft. Worth, Texas

Alcon Laboratories, Inc Alcon® 2017 Alcon RebateAlcon® 2017 Alcon Rebate - AIR OPTIX® Lenses (Internet) program Alcon Rebate Denied Ft. Worth Texas

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Rebate submission must be postmarked (or submitted electronically) within 60 days of lens purchase date. Valid on purchases made at participating retailers through 6/30/17.(On the brochure for the rebate the date is through 12/31/17)

I purchased the Contacts on August 11, 2017 and sent in all the required items via online as per their instruction. Then the waiting game for about 3 weeks for an answer though I checked on the process weekly. Finally I got the answer:

The rebate information you have entered has been declined for not meeting the requirements of the program.


I'm keeping all the information I sent them and the brochure that states 12/31/17 not 06/30/17. Oh and as for which requirements were not met? I have no idea. The above is the only explanation I got from them so I have no way of knowing. I did reply and assured them that I would be reporting them so that others can be informed of their $75.00 Rebate Scam. I informed them that the loss of potential customers would cost them much more than the $75.00 Rebate they owe me.

If need be I can provide all the necessary evidence of their scam.

Bottom line: Do not buy your contacts online from ALCON, or

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