Complaint Review: AliExpress - Internet
- AliExpress Internet USA
- Phone:
- Web: http://www.aliexpress.com/
- Category: Auto Parts
AliExpress Wrong Item and No Money Back Nor Right Item China Internet
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I placed an order number 65151456359488 with AliExpress for O Rings for $8 and received a wrong item instead : a printer roller. The order was shipped as a China Post Air Package RI274818999CN.
I applied for a refund and was approved by AliExpress investigation team. Despite this, I have not been refunded the money.
AliExpress claims the money was given to the seller and cannot get the money back.
How am I guilty they cannot get their money back. I ordered an item and paid and was sent a wrong item instead and this was proven by AliExpress themselves. How come they themselves cannot retrieve their money. They only suspended the seller for a week. In case they were to suspend the seller indefinitely, I am sure the seller would have returned the money.
I am able to return them the wrong product after they pay for the postage back.
This report was posted on Ripoff Report on 03/14/2015 09:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aliexpress/internet/aliexpress-wrong-item-and-no-money-back-nor-right-item-china-internet-1215823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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