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Report: #1481670

Complaint Review: All Natural Cosmetics - Prescott Arizona

  • Submitted:
  • Updated:
  • Reported By: Debby — Brooklyn United States
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  • All Natural Cosmetics 8581 Florentine Rd. Ste A. Prescott Valley Prescott, Arizona United States

All Natural Cosmetics PayPal They Didn't Deliver Prescott Arizona

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On July 2nd I placed an order with All Natural Cosmetics for Miessence Lemon Myrtle Shampoo order number 9497. For some reason I had trouble completing the order. When I tried again later the order seemingly went through, but not with my debit card. It went through PayPal.

It was completed I should have received the item, but didn't. Then on July 6th or 7th the company emailed me, telling me to complete the order. I didn't check the details, so without knowing that the order had in fact gone through, I ordered a second Shampoo, order number 9544.

I tried to cancel the order and have my account and bank refunded since I didn't have enough funds to cover the purchase. I don't know what went on. When I completed the second order I used my debit card with no problem.

I tried to contact the company by phone and by their contact form. I tried PayPal, but there is no customer service, no one to speak to. So now I'm out $61.90. As I said I don't know what went on, I just want my money back.

I don't know what role PayPal had in this. They make it impossible to reach them.

 

This report was posted on Ripoff Report on 07/09/2019 06:21 PM and is a permanent record located here: https://www.ripoffreport.com/report/all-natural-cosmetics/prescott-arizona-paypal-didnt-1481670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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