Complaint Review: Alliedwallet.com - Internet
- Alliedwallet.com www.alliedwallet.com Internet U.S.A.
- Phone:
- Web:
- Category: Credit Card Processing (ACH) Companies
Alliedwallet.com Stole My Funds - Beware - $500 emptied from my Customer Account. Internet
*Author of original report: Allied Wallet Situation was resolved by Management.
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I made a wire transfer to fund a purchase using alliedwallet.com.
First: They would not honor the purchase with the merchant. After numerous attempts (over the course of 2 weeks) to contact alliedwallet.com to resolve the problem with the merchant, every single email was ignored.
Second: I decided to simply wire the funds back to my account since alliedwallet.com was obviously useless. Upon initaiting this process I was asked to provide an ID verification, which I promptly completed. I was then ignored for over 2 months.
Third: After dozens more emails I finally recieved a response. My ID verfication had been approved! But... when I logged into my account I see that they have cancelled the bank wire transfer and claimed that it never arrived. This...after verifcation of transfer on both sides and it being resident in the account for over 2.5 months!
They asked for verification of the bank wire transfer, which I promptly supplied and have been completely ignored since.
So basically, I sent them money was not able to use it to make the purchase, then when I tried to withdraw it (at my expense) the money magically dissappeared. And throughout, not a single support email was responded to.
Beware of this company. Please see email excerpts below....
***********************************
EMAIL CONFIRMATION OF WIRE TRANSFER FROM ALLIEDWALLET.COM:
From: support@alliedwallet.com
To: (((redacted)))
Date: Tue, 18 Mar 2008 09:05:49 -0700
Subject: New Wire Deposit Received
This email is a notification that a new wire deposit has been received.
Wallet Account: *********
Transaction ID: 848ab403-f4e8-4725-a4a5-cf258e2f5927
Amount: $500.00(USD)
Fee: $10.00(USD)
***********************************
DENIAL OF RECEIPT OF WIRE TRANSFER FROM ALLIEDWALLET.COM 2.5 MONTHS LATER:
AlliedWallet Account
From: support2@alliedwallet.com
Sent: Wednesday, June 04, 2008 2:17:04 AM
To: (((redacted)))
Hello Joshua
Can you please provide us with the details of the wire you sent on 3/18/08. We have checked our system and with our bank and have no record of this wire.
Regards GMC Support
-----------------------------------------
Site: AlliedWallet
Date: 6/3/2008 12:15:19
PMPromo Code:
-----------------------------------------
Joshua
Bangkok
Thailand
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This report was posted on Ripoff Report on 07/10/2008 09:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/alliedwalletcom/internet/alliedwalletcom-stole-my-funds-beware-500-emptied-from-my-customer-account-internet-349917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Allied Wallet Situation was resolved by Management.
AUTHOR: Joshua - (Thailand)
SUBMITTED: Thursday, July 17, 2008
Shortly after posting on this website I was contacted by the management of Alliedwallet.Com. He was very helpful in resolving the situation and refunding the money.
I do apprciate the assitance. He was definitely genuine in going out of his way to make the problem a priority. Better late than never I suppose.
Regards,
Joshua
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