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Report: #735514

Complaint Review: - Coquitlam British Columbia

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  • Reported By: rippedoff1981 — Toronto Ontario Canada
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  • 928 Marnac Ave Coquitlam, British Columbia Canada All Movie Replicas Took money, never sent item Coquitlam, British Columbia Canada

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I ordered a William Wallace (Braveheart) exact movie replica sword, priced at $325 on their website, on 23-01-2011. I was immediatley charged for item + tax + shipping (total $367.50), yet to this day (over 4 months later), I still have not received the item.

First, they made me wait for over 2 months saying the item was out of stock and they were waiting for a shipment from manufacturer, even though their website never said anything about that. Then when they finally shipped a package, they shipped the wrong item. They sent me a cheap $80 replica instead, with clearly visible differences in quality, size, and lack of display plaque compared to the one I ordered. Repeat conversations have lead to nothing but them claiming they sent the right item and calling me a liar. They refused to send the correct item or refund my money.

This has been by far the most unpleasent and unprofessional experience in all my years of dealing with online retailers. Stole my money.

This report was posted on Ripoff Report on 06/01/2011 09:34 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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