Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1410688

Complaint Review: Allura-Alusiv - Santa Ana California

  • Submitted:
  • Updated:
  • Reported By: Patricia — Lacey Washington United States
  • Author Confirmed What's this?
  • Why?
  • Allura-Alusiv Santa Ana, California United States

Allura-Alusiv I ordered the trial product and was charged the full price after 14 days Santa Ana California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I saw the ad for the face cream on Facebook and went to the website to read more about it.  I don't know about he product, but the way it is advertised with the trail sample is deceptive.  There is a 14 day trial period that starts the day you order it, so it includes shipping time.  Evidently, when you sign up for the free trial, you are enrolled in a monthly subscription.  This is something that is not easy to figure out.  I found out when my debit card was declined on a small purxhase that I was charged $89.95 for the cream and $85.95 for the eye serum.  Although the products come in the sme box and have the same packaging, you have to make two separate calls to cancel and get a refund. They initially offered a 35% "Courtesy Refund", but I was able to get a 50% refund, after talking to a supervisor.  This evidently is a problem with the company, while I was on the phone, I heard in the background, the same offer being made to another customer.  The same product is offered on Amazon for less than 1/2 the price from the company.  How good can these products really be?

This report was posted on Ripoff Report on 11/06/2017 06:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/allura-alusiv/santa-ana-california-92799-5380/allura-alusiv-i-ordered-the-trial-product-and-was-charged-the-full-price-after-14-days-sa-1410688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now