Alstate Insurance company Allstate insurance Worst insurance company ever. They make fraudulant reports to carfax distroying you cars value in retaliation for having to pay a comprehensive claim Northbrook IL

You are liars. Paint is one of the least expensive parts of a car. I am a mechanic and I also paint cars, show cars and aircraft and know this through experience.

Second the new paint is already lasting better than the factory paint in the 3 years since it was painted. The factory clear coat was already faded out on the spoiler after the first 2 years. Really, factory paint is better? You don’t get out much, do you? I paid extra to repaint the faded spoiler on the car. You are con artists and liar. You do not speak the truth at all.

There was no body damage to the car only paint damage. Body damage is what is the costliest part of a repair.  You state there was body damage, and you are lying. Cars with collision damage/ body damage can cost 10’s of thousands to repair making that the costliest repairs. This was a comp claim because there was no colision with any objects.

Your company is a fraud straight up! Every car repair shop knows Allstate is a bad insurance company to deal with.

When painting an entire car the value does go up. When painting only one or two panels then it goes down due to paint matching issues. Don't try to BS people that are in the automotive business. There was no body or mechanical damage and no collision with other vehicles, or any falling objects. Cars with collision damage/ body damage can cost 10’s of thousands to repair. You are such a fraud.

Paint is 100% cosmetic damage! It is what gives the car it's final cosmetic look. Just who are you trying to fool. You are wrong and lying.

For you to list it as Moderate damage the damage would be such as to cause operational issues or safety issues and Paint does not do that. The definition of Minor, Moderate, and sever damage is printed right on the Carfax if you knew what you were talking about you would know that, but you don't know cars only poor insurance.

This cars damage only falls under the Minor damage definition under the Carfax rules and you have to change what you reported or there will continue to be issues. Carfax ratings are not issued by the cost of the repair but by the type of damage done. There is no reason for this car to lose $12000 in value because of a cosmetic paint job! Just change the report! PS. The only cosmetic part of the cars exterior is Paint!

Your companies only job is to return the vehicle to it's original condition and value to what it was before the damage, Not to reduce the cars value to that of a salvage titled vehicle. The Carfax you submitted to carfax has reduced the value of the car to that of a salvage titled vehicle. You wrote it in a way that makes it sound like the car was in a roll over accident and that is exactly what the car dealerships said after reading it. It is reported as every panel on the car was damage by falling objects when it was only paint damage (chips). There is no mention that it was paint damage!

Why should I have to take a $12000 loss in value on this car when I was not at falt and the car looks better than new? The car would have been worth more if you had totaled it with a salvage title. This loss is caused by your fraudulant reporting. There is nothing wrong with the car and the paint looks better and has lasted longer than the factory paint.

You say a repaint causes a loss in value well I painted my 4runner last year and it increased it's value by 50% and anouther 50% due to the market. You are a liar and ignorant of the automotive industry. You are a crook! As you stated you belive paint is the most exensive part of the car which is your way of saying your company was upset you had to pay out to fix the car and filed this report with malice toward the insured.

Paint damage is definitely not just "cosmetic".  Paint is the single most expensive part of the car, and factory paint is always superior to an aftermarket paint job, no matter how professional.  Repainting the car most certainly does not increase it's value, and paint is certainly not considered "minor".  In fact, that's the main downside of owning a car that has had body damage -- the aftermarket paint will never last as long or look as good as the original factory paint.

So I don't see any issue with how they reported it.  "Moderate body damage" sounds accurate, minor damage would be something that could be repaired without affecting the paint.

Sounds like your real complaint is against the dealers who are giving you lowball prices.  You should be able to easily sell your car to a private buyer for significantly more than even the KBB trade-in value, especially if you have all the maintenance records and can provide photos of what the damage and repairs looked like.