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Report: #29123

Complaint Review: Amden Corporation - Torrance California

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  • Reported By: Waco TX
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  • Amden Corporation 20100 Vermont Avenue Torrance, California U.S.A.

Amden Corporation ripoff non-delivery of Cybersonic brush but shipped and charged S&H on replacement brushes Torrance California

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A Cybersonic toothbrush system was ordered in early 2001 in response to Cybersonic's TV ad. When I telephoned in October, 2001, they could not find the order and reentered it. I never received the product from either order.

On 01/28/2002 I was charged $4.65 for S&H on "free" replacement brushes, which I did receive but which were of absolutely no use to me without the Cybersonic brush. On 04/19/2002 the same thing happened again.

I called (800) 770-7525 more than 30 times. Often the line was busy, but on most occasions the telephone was answered with a message to the effect that they were too busy to answer the phone and suggesting that I call back later.

Having failed in so many attempts to reach the company by telephone, on May 2, 2002 I sent an email cancelling the authority to make further charges to my credit card, but on 07/18/2002 I was charged again. The email was sent to .

Today (09/05/2002) I have written to my credit card company to block further charges and have requested that they charge the three $4.65 charges back to the merchant, if possible.

I have requested the credit card company to change my account number and issue new credit cards, if that is necessary to stop the fraudulent charges.

Waco, Texas

This report was posted on Ripoff Report on 09/05/2002 01:13 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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