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Report: #72926

Complaint Review: America OnLine - Nationwide

  • Submitted:
  • Updated:
  • Reported By: houston Texas
  • Author Not Confirmed What's this?
  • Why?
  • America OnLine www.aol.com Nationwide U.S.A.

America OnLine keeps offering "free months" of internet and then charges my checking account without authorization. Ripoff! Houston texas

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America OnLine keeps offering "free months" of internet and when is least expected charges my checking account without authorization.

I regret having gotten the America On Line C.D. and giving my checking account number to the company. What was supposed to be a free trial has end up costing me a lot of money. When I called to cancel the free trial they offered me two or three months of free internet. After those months when I called to cancel, they offered more free months.

This went on for a little more than two years because every time I would call to cancel, more and more free months were offered to me. Since, I've acquired another internet provider sometimes I would forget to cancel and therefore get billed for a service I would seldom use. I still had a week or two of free internet when I decided to cancel the AOL account completely. The AOL employee insisted on me using the rest of my free time but I said no.

Two or three weeks had passed since the cancellation; when again, AOL called my home offering free months of internet. And of course, I did not accept even though the hypocrite woman insisted. After I have cancelled everything with AOL, now they have charged my checking account with 79.99 dollars. It is just sad that a company that prides itself with the best services does not have scrupulous.

lewis
houston, Texas
U.S.A.

This report was posted on Ripoff Report on 11/24/2003 10:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/america-online/nationwide/america-online-keeps-offering-free-months-of-internet-and-then-charges-my-checking-accou-72926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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