American Medical I.D. Sold me high-priced, poor quality product that broke after a short time, then wanted me to pay for a replacement instead of repair. Houston, Texas

I purchased a medical I.D. bracelet from "American Medical I.D."  (for diabetes).  The fragile plastic clasp broke after only a few weeks & the company sent me a stronger replacement clasp.  After 16 months, the rivet that holds the metal clasp (with the medical information on it) broke.  I contacted American Medical I.D. to see if it could be repaired, which would be a very minor repair - replacing the rivet.  Their representative suggested I buy another bracelet for almost $40.00.  I asked her how long their bracelets should last.  She said "The warranty is one year but the bracelets usually last 7 years."  Well, mine didn't & I don't do anything that would cause it to break, like rough sports or construction. What a ripoff.....sell a cheap product for a high price, then tell the customer to keep buying more of them every time they break!  I'd pass on medical I.D. products from American Medical I.D.