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Ripoff Report | American V-Twin Review - Boca Raton, Florida
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Report: #1436736

Complaint Review: American V-Twin - Boca Raton Florida

  • Submitted:
  • Updated:
  • Reported By: Mark — Boca Raton other United States
  • Author Not Confirmed What's this?
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  • American V-Twin 171 NW 13th st Boca Raton, Florida United States

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He had my motorcycle for almost 3 months...Did HORRIBLE work on it and lied to my face...and then attempted to charge me $710.00 for his work.

He was Instructed to put on a aftermarket brake / Turn signal indicator...My saddle baggs would cover the factory ones, He Installed it UNDER the rear fender, so no one could see it...And he had me wait an addtional week for the EPOXY to harden.

I never instructed him to install a VALUABLE saftey under the fender...and on to of it he used silicon, the back tire heats up, silicon melts and the guy wants $710.00

DO NOY TAKTE YOUR BIKE TO THIS SHOP

This report was posted on Ripoff Report on 03/31/2018 12:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-v-twin/boca-raton-florida-33432/american-v-twin-do-not-do-business-with-bobby-boca-raton-florida-1436736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
0Consumer
1Employee/Owner

#3 Author of original report

You have never hired our firm....

AUTHOR: Mark - (United States)

POSTED: Wednesday, April 04, 2018

I don't know to eho you are refering to....But you are mistaken.

We charge a $25 up front fee for paperwok processing...If you do not hire anyone via our firm, there is no additional cost.

 

We have been the leader in this Industry for for past 14 years...We started in 2004 and now I'm posting my rebutal to my 2nd negative review in ALL THAT time in 2018

 

I don't know who you are, but It sounds like you have a personal issue...

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#2 Author of original report

I've been riding for about 40 years...

AUTHOR: Mark - (United States)

POSTED: Wednesday, April 04, 2018

This is how low Bobby, and his sister Michelle will go...He (Bobby) accused me me of being a pedophile....I took a screenshot...And his sister (Ms. Hello Kitty) they both chime in on my coporate Facebook page...My lawyers are going to have a ball withthese two

 

Not only Is this company BAD....They are Immature.

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#1 REBUTTAL Owner of company

Marks claims are false

AUTHOR: Bobby - (United States)

POSTED: Monday, April 02, 2018

Mark is new to motorcycles and does not understand much about them. He wanted an LED light mounted under his fender and saddlebags installed. I explained that his chopper is not meant for this and showed him some other options. He insisted on these items and I told him that he would have to bring his own parts to me. I then installed them as requested and had him sign a waiver that there was no guarantee on this light staying on. I gave him many different choices but he insisted he knew better.

After all of this he then tried to do a chargeback with his credit card company. I submit all my evidence and was found to be correct. This man is dishonest! I put my customers first and my reputation is important to me. If Mark would have taken my advice on lighting he would not have had any issues. I also called him to try to remedy this problem when it first occured but he refused. 

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