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Report: #1246663

Complaint Review: Animoto Inc - Internet

  • Submitted:
  • Updated:
  • Reported By: Tania — Elimbah QLD Australia
  • Author Not Confirmed What's this?
  • Why?
  • Animoto Inc Internet USA

Animoto Inc 2011 a web designer made a website for a our business he recommended using this coming to trial using video advertising. I used my credit card for the free trial only and they have charged me each year even with a new credit card. You login in and it says it expires the following year auto renewal is off but they constantly take $30 US each year. I submit tickets and they do not reply. There is no contact details whatsoever they need to be shut down. Internet

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2011 I was reccommended by a web builder for our business to use this company for video advertising on our website. He turned out to be shady also.

I used my credit card details for a trial only - I was too busy for this type of advertising in our small business I did not wish to use it.  I never did.

Each Year an annual fee is taken out of our credit card $30US although when I log into my account it says it is due to expire the following year and auto renew is turned off.  So I leave it thinking great it won't come out next year and it does.

Here we are 2015 and I have been debited each year $30US $42AU showing receipts on the account also.

I have submitted tickets each year asking to please stop debitting my account I have never used your service and it says auto renew is turned off. No response

I even got a new credit card from my bank but they keep linking it to my old card number.

They have no phone number, fax or email address nor postal address and they need to be shutdown.

 

This report was posted on Ripoff Report on 08/05/2015 05:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/animoto-inc/internet/animoto-inc-2011-a-web-designer-made-a-website-for-a-our-business-he-recommended-using-th-1246663. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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