Complaint Review: aol (aka) American Online - Internet
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- Author Not Confirmed
- aol (aka) American Online www.aol.com Internet U.S.A.
- Phone: 1-888-265-8004
- Web:
- Category: Internet Services
AOL American Online ripoff, dishonest, and no reply dishonest ripoffs Internet Internet
*Consumer Comment: I agree about AOL
*Consumer Suggestion: AOL SUCKS
Show customers why they should trust your business over your competitors...
I wanted to discontinue AOL, so I call and they asked me to give them another chance and that they would give me two months free service. However, they still deducted the two months service from my bank account.
Another problem I had was that they told me they'd send me billing information in the mail but I did not recive any.
They gave me a billing number to call and a recording told me to wait on the line for a representive but no one ever answered.
Frusterated! I just want to get rid of AOL Please help!
Sandra
Akron, Ohio
This report was posted on Ripoff Report on 07/19/2002 07:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aol-aka-american-online/internet/aol-american-online-ripoff-dishonest-and-no-reply-dishonest-ripoffs-internet-internet-24955. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
I agree about AOL
AUTHOR: Sheri - ()
SUBMITTED: Monday, July 29, 2002
I will have to say that I agree whole heartedly about AOL and their business practices. I too have had problems with them. They do indeed make it next to impossible to cancel your account (which I do still currently have) but they also call you with offers for things on a free trial basis. They tell you at the end of this three months that it will charge such and such amount to the account that they have on file. My suggestion is you not only stop payment on them for that amount but make it at company level that way it cannot go through ever.
#1 Consumer Suggestion
AOL SUCKS
AUTHOR: Lucy - ()
SUBMITTED: Saturday, July 20, 2002
This is for Sandra in Ohio.....the first thing you need to do it go to your bank...tell them that AOL is debiting your account without your permission. This will stop them from taking any more money out of your account.
I am fully aware of what you are going thru as I have had the same problem with them and it has been on going.
The above process is the only way you will stop them...I tried for months until I went to the bank and now they can no longer debit the checking account.
GOOD LUCK.....AOL SUCKS AND NEEDS TO BE STOPPED!!
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