Report: #1022006

Complaint Review: AOL

  • Submitted: Fri, March 01, 2013
  • Updated: Fri, March 01, 2013
  • Reported By: mul211 — Rochester New York United States of America
  • AOL

    United States of America

AOL AOL Account Canceled Internet

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I was unable to log onto AOL and when I contacted them I found out there had been a TOS violation on my account. I knew someone had used my computer and sent an illicit email. However my account was terminated with no rescourse to retrieve my emails. Also there ws no warning.

I've been with AOL for 14 years and have many emails and passcodes stored that I can no longer access.
I'm wondering how I can get my account reinstated? Anyone else been in a similar situation and resolved it?

My only solution right now is talking to AOL representatives in India that simply tell me my account is canceled.

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