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Report: #45507

Complaint Review: AOL - Internet

  • Submitted:
  • Updated:
  • Reported By: apache junction Arizona
  • Author Confirmed What's this?
  • Why?
  • AOL WWW.AOL.COM Internet U.S.A.

AOL Credit card scam Internet

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I cancelled my AOL membership on 10/12/2002. Received cancellation confirmation on 10/18/2002: "We are sorry to lose you as a customer, but we have canceled your AOL membership as you requested on 10/12/2002"
On 12/18/2002 AOL charged my credit card another time $ 23.90

Called AOl to dispute the charges and was told that I had a "second account". I never opened a second account and was not aware of a "second account", AOL could have mentioned that when they informed me that I was no longer a member. On 2/14/2003 they still refused to credit the $23.90 back to my CC.

Called Bank of America. They explained to me that if someone uses a second screen name it "automatically" opens a second account at AOL. This looks pretty much as a systematic trick to me: make people think that they are no longer a member with AOL and convert their second screen names into separate account and charge them...

Steven
apache junction, Arizona
U.S.A.

This report was posted on Ripoff Report on 02/15/2003 05:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aol/internet/aol-credit-card-scam-internet-45507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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