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Report: #978986

Complaint Review: Artisan Direct Ltd - Pittsford New York

  • Submitted:
  • Updated:
  • Reported By: Hollywood florida — Hollywood Florida U.S.A.
  • Author Confirmed What's this?
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  • Artisan Direct Ltd 82 Callingham Road Pittsford, New York United States of America

Artisan Direct Ltd Jayson Samuel Jayson Samuel scams artists Pittsford, New York

*Author of original report: Jayson Samuel of Artisan Direct Scam

*REBUTTAL Owner of company: An Apology - and Refund Was Issued

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Recently I entered into a contractual agreement with one of Jayson Samuel's galleries.  Jayson Samuel is the Marketing Director for Artisan Direct Ltd.  His manager asked for $1025 in exchange for a 2-page spread in a magazine and for the placement of my art piece "Magic Chair" in Red Dot Miami December 2012.  I paid the money and the magazine was printed.  On the day of the opening of Red Dot Miami, his manager called me to tell me that Jayson Samuel had changed his mind and that he would not be putting "Magic Chair" in the show.  I called Jayson Samuel, who laughed at me when I asked for my money back.  His manager immediately reimbursed me $450 for the gallery membership that I paid to be in Red Dot (per his instructions from Jayson Samuel).  The magazine was printed with errors that I had corrected and resubmitted with revisions.  The errors were obvious so the publisher does not proofread the layouts after the artist spends $575.

I researched further and found that the phone number on the Artisan Direct Ltd website pulls up on anywho.com as totally separate and different people in Penfield, New York.  I also find that, though the scams are not widely spread on ripoffreport or BBB, there are several artists with similar stories on LinkedIn and other affiliate groups.

I am asking for all of my money back paid for the magazine spread, since my payment for the magazine spread was contractual and contingent on my art piece (matching the magazine article) was win Red Dot Miami.  I made it explicitly clear in writing and verbally that I would never pay $575 for a magazine publication about a specific piece of my artwork unless that artwork was actually on display in the event.  The fact that the magazine publisher did not proofread the article before publishing further calls for a full reimbursement.  I did not receive the product that I paid for.

This report was posted on Ripoff Report on 12/07/2012 07:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/artisan-direct-ltd/pittsford-new-york-/artisan-direct-ltd-jayson-samuel-jayson-samuel-scams-artists-pittsford-new-york-978986. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#2 Author of original report

Jayson Samuel of Artisan Direct Scam

AUTHOR: Hollywood florida - (U.S.A.)

POSTED: Saturday, February 02, 2013

A refund/rebuttal was not made.  I was refunded my gallery membership but not the $575 that I paid with a written contract to purchase a 2-page ad, contingent upon my artwork being shown at Red Dot. I received half of the promised arrangement; the magazine ad was printed but the Magic Chair was pulled out of Red Dot, from that location, on the day of the opening during Art Basel.  This has damaged my reputation as an artist, since clients actually traveled to Art Basel to see the Chair.  Jayson Samuel owes me $575 and possibly some other damages, which is in litigation.

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#1 REBUTTAL Owner of company

An Apology - and Refund Was Issued

AUTHOR: Artisan - (United States of America)

POSTED: Monday, January 14, 2013

Her fee for participation in the Red Dot Art Fair was immediately returned to her once a decision had been made that the artists chair was not appropriate for the show.  A mistake had been made by our gallery in Ft. Lauderdale over where the chair was suppose to be shown.  It was ADs understanding that the chair was for the gallery, not the show.  An apology was issued, but the artist has refused to speak with us.

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