Ashra spells Asked for refund and she will not refund my money. Internet

 I had bought 2 spells from ashra months ago. They did not work. She said to give it 90 days and if they didn't work then to contact her. Well I contacted her and asked for a refund and she told me she would re-cast the spells and to contact her in 30 days. I contacted her and told her nothing happened and hey didn't work again. I asked for a refund. she told me they are working on her end and to give it more time. I don't know but I have asked for a refund more than 5 times from this woman and she will not give me the refund. She claims her spells are guaranteed to work. They don't work. I got fooled. I need a refund!!