asknet-shops.com FALSE CHARGES TO MY CREDIT CARD , Texas

Today I had a similar experience to most of the others that have filed reports on Asknet-shop.com. I noticed a payment to Asknet, which to me was totally unknown, went to my friend google who directed me to Asknet's homepage. None the wiser I returned to google, and ended up here. Reading the reports made me check out if there had been any software updates or purchases in the household at the time before filing my own report. My husband could then tell me that the amount and time fitted with a software-purchase he made at steinberg.de. Same old story it seems...

Asknet has rebuted a couple of the reports, so they're aware of the problem. What I don't understand is why Asknet don't do the obvious and just make sure that the company they handle the payment for is easily identified in their payment claim...
Also, in their rebuts they tell people to contact paymentservice@asknet.de or get information at asknet.de to clearify any unknown charges. Wouldn't it then be just common sence that the charge came from the same address as their so called paymentservice..? Unless they for some reason want to make it difficult for people to contact them... I don't know, but something smells, and it ain't the roses..!

Elin Aasheim
Oslo, Norway

asknet, Inc. handles the payment orders for a multitude of on-line shops who have contracted their payment collection services with our company.  asknet's Customer Service department is available to assist any customer who experiences a billing, shipping or receipt issue with a product that they have purchased through one of our customer's on-line shop. 

Before claiming that your charge is "fradulent", please first attempt to contact our Customer Support desk directly at 1-800-872-9204 or 415-449-5700 so that we may assist you with whatever problem you are experiencing. 

We will look forward to assisting you with resolving your credit card issue as soon as you contact us and provide us with the specific details of the charge in question. 

Kind regards,

asknet, Inc. Customer Service