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Ripoff Report | ATK/Gearheads Review - Grand Praire, Texas
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Report: #988111

Complaint Review: ATK/Gearheads - Grand Praire Texas

  • Submitted:
  • Updated:
  • Reported By: anonymous — laurel Mississippi United States of America
  • Author Confirmed What's this?
  • Why?
  • ATK/Gearheads 1102 West North Carrier Parkway Suite 100 Grand Praire, Texas United States of America

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This company will not honor their warranty policies to the consumer, but for them to get out of honoring them. There is never a product defect, its always an overheating issue. My vehicle was fixed at a dealership and sent back to them by the dealership with the product defect. They said there was no defect but an overheating issue. After arguing my case it was just a waste of breaths. Whatever you do do not buy anything from them!!! They are very understanding when they want your money, but disrespectful when it time to honor their warranty.

This report was posted on Ripoff Report on 12/28/2012 10:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/atkgearheads/grand-praire-texas-75050/atkgearheads-took-my-money-grand-praire-texas-988111. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Author of original report

Its legit if that is the cause.

AUTHOR: anonymous - (United States of America)

POSTED: Wednesday, January 02, 2013

It's legitimate if that's the cause of the problem. They use this excuse no matter what the problem is to get out of replacing the parts. If they replace the parts then they are on the hook for the labor cost.

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#1 Consumer Comment

Overheating is Legitimate

AUTHOR: Jeff - (U.S.A.)

POSTED: Saturday, December 29, 2012

Overheating is legitimate in my experience, and causes about 75% of engine failures.

This is, however, why heat tabs are a must. Head gaskets can deteriorate over time and look like an overheat at first glance - but heat tabs do not lie.

Were there heat tabs?

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