Atlantic Radio, Or Satphone Store, faulty, Shoddy Atlantic, seller of faulty, shoddy, expensive Satellite phones, Miami, Florida

In the fall of 2003, I paid cash for a Satellite phone as I was traveling. I only used it a few times.

This last summer I decided to use it again, but could not get a satellite signal. I sent the phone in to Atlantic Radio

It appear on my doorstep two months later without any paperwork and programmed Spanish, and blocked. I called Atlantic Radio, they unblocked it a programmed it in English. I then tried to use the phone, and it went dead. I sent it back to Atlantic radio and now they are telling me it is not repairable and is out of warranty.

They also accuse me of "abusing the phone". That is not possible as I purchased an expensive leather cover for it to protect if.

The supplier of the Satphone, Iridium is claiming no responsibility also:

Iridium
Corporate Headquarteers
6701 Democracy Blvd.
Bethesda, MD 20817
1-301-571-6200

Iridium
Business Operations
8440 S. River Parkway
Tempe, Arizonia 85284

Editor and Reporter Questions
liz.decastro@iridium.com

You should also know that Atlantic Radio supplies Satphones to the many boaters in the area. Therefore, many other people have been burned as well.

Laura
Coatesville, Indiana
U.S.A.