Complaint Review: at&t
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My Mother-in-Law passed away February 19th,2015. We recieved a bill from at&t in December, 2015. It showed she had a remaining credit of 32.66. I called and requested they refund her money. They said that it would be on the next billing cycle.
My husband called them again in February, wanting to know why the funds had not been returned. At first they told him he would need to know the name of her favorite restaraunt. Finally they agreed to send it to her last known address (which has all been forwarded to our house). Nothing. She has been dead for over a year, and yet they still hold on to her money.
This report was posted on Ripoff Report on 03/11/2016 03:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att/nationwide/att-wont-return-over-payment-to-the-deceased-persons-family-with-out-knowing-her-favor-1293118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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