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Report: #377898

Complaint Review: Aurora Loan Services, A Lehman Brothers Company - Littleton Colorado

  • Submitted:
  • Updated:
  • Reported By: Buckeye Arizona
  • Author Confirmed What's this?
  • Why?
  • Aurora Loan Services, A Lehman Brothers Company 10350 Park Meadows Drive Littleton, Colorado U.S.A.

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We had a series of events happen to us. We fell behind on our mortgage payments to both lenders. We have an 80/20. In May we decided to start the process for a short sale and see if we could find a buyer who would allow us to stay in the property. We would pay the monthly mortgage as renters (similar to a lease purchase deal) until we could purchase the property back in 2-3 years.

We have a legitimate offer on the property (which the "20" portion lender is more than willing to take) that would allow us to stay in our home as renters, the buyer is ready to go and they've been approved by their lender, the appraisal came back at $120K and Aurora (the "80" portion lender) has for 4 MONTHS plus...refused to close this deal and take the offer.

They requested a BPO (Broker's Price Opinion) on September 5th, and conveniently the BPO came back to Aurora for $135K (The SAME amount Aurora has been asking for from the beginning).

The problem is that in our neighborhood housing values have dropped so far that the comps for the neighborhood support the legitimate appraisal that came back at $120K but Aurora is refusing to look at the neighborhood comps and refusing the allow us or our agent to see the BPO paperwork.

They keep stalling and not budging. No information, no communication...and the auction date for the property is 15 days away.

The mental anguish wondering what we need to do, where we're going to go, should we wait for them or leave???? It's maddening!!

We are SO disappointed with Aurora and we don't understand why they won't take the offer and get one less property off the "foreclosure scene" and close the deal.

AUUUGH!!!!

Sherri
Buckeye, Arizona
U.S.A.

This report was posted on Ripoff Report on 10/02/2008 10:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aurora-loan-services-a-lehman-brothers-company/littleton-colorado-80124/aurora-loan-servicesaurora-loan-services-a-lehman-brothers-company-short-sale-stall-4-m-377898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 Author of original report

APPROVED!! Aurora Came Through For Us!!

AUTHOR: Sherri - (U.S.A.)

POSTED: Friday, October 03, 2008

The same day I wrote this report my husband and I decided to once again pray about our situation. This time however, we decided we would not operate in "bitterness" and "anger" but that we would approach things from a different standpoint.

For 45 minutes we dedicated ourselves to upholding some important principles that are Biblical when dealing with "enemies". In Luke 6:27 Jesus is quoted as saying "But I tell you who hear me: Love your enemies, do good to those who hate you,.." and in Luke 6:35 He said "But love your enemies, do good to them, and lend to them without expecting to get anything back. Then your reward will be great, and you will be sons of the Most High, because he is kind to the ungrateful and wicked."

We prayed for those handling our case at Aurora and asked for them to be blessed as they deliberated over our file. We asked for them to be blessed in their personal life and in their business practices knowing that sometimes the workers are unjustly characterized by the practices of the business owners and company itself. We asked for our case to be considered fairly by those handling our file.

Today we were notified that our short sale offer has been approved AND at $15,000.00 LESS than Aurora was asking for!!!

We are thankful to those individuals who worked on our file and helped us to remain in our home. While we are disheartened by the unfortunate customer service and treatment of customers by Aurora as a whole, we are pleased with the individual workers and decision makers who made it possible for our offer to be approved as of today.

We continue to believe in the Biblical principles set down for us to follow and this is just ONE of many testimonies we have of following those principles and seeing favor from The Lord in our lives and those we have influence over.

Respond to this report!
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#3 Author of original report

APPROVED!! Aurora Came Through For Us!!

AUTHOR: Sherri - (U.S.A.)

POSTED: Friday, October 03, 2008

The same day I wrote this report my husband and I decided to once again pray about our situation. This time however, we decided we would not operate in "bitterness" and "anger" but that we would approach things from a different standpoint.

For 45 minutes we dedicated ourselves to upholding some important principles that are Biblical when dealing with "enemies". In Luke 6:27 Jesus is quoted as saying "But I tell you who hear me: Love your enemies, do good to those who hate you,.." and in Luke 6:35 He said "But love your enemies, do good to them, and lend to them without expecting to get anything back. Then your reward will be great, and you will be sons of the Most High, because he is kind to the ungrateful and wicked."

We prayed for those handling our case at Aurora and asked for them to be blessed as they deliberated over our file. We asked for them to be blessed in their personal life and in their business practices knowing that sometimes the workers are unjustly characterized by the practices of the business owners and company itself. We asked for our case to be considered fairly by those handling our file.

Today we were notified that our short sale offer has been approved AND at $15,000.00 LESS than Aurora was asking for!!!

We are thankful to those individuals who worked on our file and helped us to remain in our home. While we are disheartened by the unfortunate customer service and treatment of customers by Aurora as a whole, we are pleased with the individual workers and decision makers who made it possible for our offer to be approved as of today.

We continue to believe in the Biblical principles set down for us to follow and this is just ONE of many testimonies we have of following those principles and seeing favor from The Lord in our lives and those we have influence over.

Respond to this report!
What's this?

#2 Author of original report

APPROVED!! Aurora Came Through For Us!!

AUTHOR: Sherri - (U.S.A.)

POSTED: Friday, October 03, 2008

The same day I wrote this report my husband and I decided to once again pray about our situation. This time however, we decided we would not operate in "bitterness" and "anger" but that we would approach things from a different standpoint.

For 45 minutes we dedicated ourselves to upholding some important principles that are Biblical when dealing with "enemies". In Luke 6:27 Jesus is quoted as saying "But I tell you who hear me: Love your enemies, do good to those who hate you,.." and in Luke 6:35 He said "But love your enemies, do good to them, and lend to them without expecting to get anything back. Then your reward will be great, and you will be sons of the Most High, because he is kind to the ungrateful and wicked."

We prayed for those handling our case at Aurora and asked for them to be blessed as they deliberated over our file. We asked for them to be blessed in their personal life and in their business practices knowing that sometimes the workers are unjustly characterized by the practices of the business owners and company itself. We asked for our case to be considered fairly by those handling our file.

Today we were notified that our short sale offer has been approved AND at $15,000.00 LESS than Aurora was asking for!!!

We are thankful to those individuals who worked on our file and helped us to remain in our home. While we are disheartened by the unfortunate customer service and treatment of customers by Aurora as a whole, we are pleased with the individual workers and decision makers who made it possible for our offer to be approved as of today.

We continue to believe in the Biblical principles set down for us to follow and this is just ONE of many testimonies we have of following those principles and seeing favor from The Lord in our lives and those we have influence over.

Respond to this report!
What's this?

#1 Author of original report

APPROVED!! Aurora Came Through For Us!!

AUTHOR: Sherri - (U.S.A.)

POSTED: Friday, October 03, 2008

The same day I wrote this report my husband and I decided to once again pray about our situation. This time however, we decided we would not operate in "bitterness" and "anger" but that we would approach things from a different standpoint.

For 45 minutes we dedicated ourselves to upholding some important principles that are Biblical when dealing with "enemies". In Luke 6:27 Jesus is quoted as saying "But I tell you who hear me: Love your enemies, do good to those who hate you,.." and in Luke 6:35 He said "But love your enemies, do good to them, and lend to them without expecting to get anything back. Then your reward will be great, and you will be sons of the Most High, because he is kind to the ungrateful and wicked."

We prayed for those handling our case at Aurora and asked for them to be blessed as they deliberated over our file. We asked for them to be blessed in their personal life and in their business practices knowing that sometimes the workers are unjustly characterized by the practices of the business owners and company itself. We asked for our case to be considered fairly by those handling our file.

Today we were notified that our short sale offer has been approved AND at $15,000.00 LESS than Aurora was asking for!!!

We are thankful to those individuals who worked on our file and helped us to remain in our home. While we are disheartened by the unfortunate customer service and treatment of customers by Aurora as a whole, we are pleased with the individual workers and decision makers who made it possible for our offer to be approved as of today.

We continue to believe in the Biblical principles set down for us to follow and this is just ONE of many testimonies we have of following those principles and seeing favor from The Lord in our lives and those we have influence over.

Respond to this report!
What's this?
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