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Report: #1432452

Complaint Review: AUTOLAB -

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  • Reported By: ? — other United States
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  • AUTOLAB United States

AUTOLAB I had been going to Autolab for almost 2 years for my oil changes. I thought their services were awesome till yesterday. They questioned me about not getting any other services done on my car. I told them it was still under warranty or my husband takes care of it and I love bringing my car there for the oil changes. He flat out and said that we are losing money on you cause you keep using the $20 coupon. I said, you mail and email them to me sounds like you want me to use it and come back! He flat out told me that I can have my husband to do my oil changes from now on. What?! Seriously! I just defended them from Tom *** and boy I was so wrong. If only he would've said, we can honor just this time and I have to pay full price or just say we can't honor it cause I've exceed the limit. That's fine and I would've paid it, but instead he didn't want my business at all. So disappointed. BAD Service

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AUTOLAB I had been going to Autolab for almost 2 years for my oil changes. I thought their services were awesome till yesterday. They questioned me about not getting any other services done on my car. I told them it was still under warranty or my husband takes care of it and I love bringing my car there for the oil changes. He flat out and said that we are losing money on you cause you keep using the $20 coupon. I said, you mail and email them to me sounds like you want me to use it and come back! He flat out told me that I can have my husband to do my oil changes from now on. What??!!! Seriously! I just defended them from Tom *** and boy I was so wrong. If only he would've said, we can honor just this time and I have to pay full price or just say we can't honor it cause I've exceed the limit. That's fine and I would've paid it, but instead he didn't want my business at all. So disappointed.

This report was posted on Ripoff Report on 03/04/2018 06:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/autolab/autolab-i-had-been-going-to-autolab-for-almost-2-years-for-my-oil-changes-i-thought-their-1432452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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