Complaint Review: Avangate Total Defense - Internet
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- Author Not Confirmed
- Avangate Total Defense 555 Twin Dolphin Drive Internet United States of America
- Phone:
- Web: www.avangate.com
- Category: Computer Software
Avangate Total Defense This company made an unauthrozied charge to my Capital One card for their software program. Haven't used the software in 2 years Internet
*UPDATE Employee: Refunds are processed by direct customer request
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This company made 2 unauthorized charges to my Capital One credit card on August 22, 2012 for $69.99 and a sceond charge for the same $69.99.
I had purchased a 1 year subsctiption to this program a 2 or 3 years ago but did not renew that subscription and never authorized any other charges.
This report was posted on Ripoff Report on 09/23/2012 08:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avangate-total-defense/internet/avangate-total-defense-this-company-made-an-unauthrozied-charge-to-my-capital-one-card-fo-945569. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Refunds are processed by direct customer request
AUTHOR: Avangate Support Team - (United States of America)
SUBMITTED: Tuesday, September 25, 2012
Please note that any issue you might have regarding your payments processed by Avangate for the Total Defense products can be discussed with Avangate's 24/7 customer support department (available by phone and email) by using the contact details provided on our official website: http://www.avangate.com/company/contact.php
You may also take into consideration the fact that refunds are processed by direct request therefore we advise you to contact us directly in order to clarify the circumstances in which you have been charged and to reverse the respective payment.
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