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Report: #1192279

Complaint Review: Avoir and Velour Skin - Santa Ana California

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  • Reported By: GTinCT — Fairfield Connecticut
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  • Avoir and Velour Skin 3760 W Mcfadden Ave. Suite B 602 Santa Ana, California USA

Avoir and Velour Skin Financially Scammed & Physically Burned by this "Miracle" Skin Care Santa Ana California

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Dumb & Dumber!

I bought the Ad hype & purchased the 'trial' of Avoir Anti-Aging Serum & Velour Eye Cream for "shipping charges only".  I stated clearly that I did not want a subscription or any other promotions attached and days after the trials came I discovered a second shipment of the same products in my mail - with close to $200.00 ($98.73 and $94.53) charged to my credit card. Unbelieveable!

To add to that pain, I do not have sensitive skin and yet my face has literally been burned by the serum, leaving unsightly - uncomfortable dry red patches all over my face. The skin under my eyes is red/inflamed and I feel a near constant stinging from it, which was incredibley disheartening to deal with during our family Thanksgiving and the important birthday celebration I hosted for my husband this same weekend. 

I plead my case to customer service this afternoon who (laughingly) offered a rediculous 35% discount to keep (enjoy?) the products I was requesting to return for full credit. Why would I agree to pay for something that I purchased as a trial, which has also damaged my skin & caused the discomfort it has? I told her that I want to return them and get them out of my house!

After a long tedious discussion (and many offers to spend more), the bottom line: They offered to refund a total of $144.95 - which disgusts me considering my circumstances and I pray that they are stopped before others are scammed as so many of us have been. These people should be in jail and sued for a 1000 x more for this scam. Lesson learned, I suppose, and we'll see if they hold to their promise of a partial refund. 

Buyers beware! and if a joint lawsuit is in the works, I would be happy to join.

 

 

 

This report was posted on Ripoff Report on 12/01/2014 12:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avoir-and-velour-skin/santa-ana-california-92704-2019/avoir-and-velour-skin-financially-scammed-physically-burned-by-this-miracle-skin-car-1192279. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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