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Report: #348521

Complaint Review: Axia Online University Of Phoenix - Phoenix Arizona

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  • Reported By: Somewhere Pennsylvania
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  • Axia Online University Of Phoenix Phoenix, Arizona U.S.A.

Axia Online University Of Phoenix UOP - Axia Online IS A SCAM Phoenix Arizona

*REBUTTAL Individual responds: Unprofessional, Disorganized, Disgusting

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I just graduated in 2008 from Axia online/ UOP and during my two years of being there, I was shuffled between 8 academic counsolers, 5 financial ones and no one ever seemed to know what was going on.
I had been told that when my husband deployed I would be able to delay my classes and that did not happen. There were several things I was told and they were not true.
I believe from what I can tell from the papers I have recieved, that I was over charged for my classes which really caused my student loans to raise. When I started I was told my loans would be no more than about 11K and they are well over 17K now and that is only with the 2 years at UOP.
I honestly believe that UOP is ONLY in it for the money, not to help the student. The instructors are RUDE and do not communicate when a student has a question, leaving them at the mercy of hoping someone else understands.
I DO NOT, HAVE NOT and WILL NOT RECOMMEND THEM TO ANYONE AND TELL EVERYONE I KNOW TO STAY AWAY FROM THEM.

Misty
Somewhere, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 07/07/2008 08:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/axia-online-university-of-phoenix/phoenix-arizona/axia-online-university-of-phoenix-uop-axia-online-is-a-scam-phoenix-arizona-348521. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Individual responds

Unprofessional, Disorganized, Disgusting

AUTHOR: Caroline - (U.S.A.)

POSTED: Wednesday, July 09, 2008

I had decided to go to UOP when I found out that I was moving. I actually put my name on one of their call-lists, without thinking anyone would call me. Someone called that day, and I began telling him about my education goals.

We worked together to figure out what needed to be done, in order to secure my place at the school. Questions started to arise when the admissions counselor told me one thing, and then contradicted it numerous times. For example, I needed to know what credits would have transferred, and he told me to give him a list of the classes taken and the grades. He told me to just write it all down and send it.
Then, they would be able to evaluate what credits would be transferred THAT DAY.

Then, when I did that, he said that I needed to get an unofficial transcript from the schools (I went from a 4-year private to a community college). I could only get one, without paying (which I would have to do anyway when the school requested the official one), and I asked him if that was fine. He said yes, so I went through the trouble to get the one. Then, he told me that it wasn't good enough and we would need to get the one from the second school.

Well, I did all of that, and then he told me that it would take a few weeks for them to figure it out. It took two weeks to get to this point. I still had no idea what classes I would be taking, etc.

Then, I found out (on my own research), that I would only be allowed to take 2 classes at a time. Yes, I think it is a good idea to research schools, but I felt this was a huge thing for my admissions counselor to omit from our conversations.

Then, with the online application, tons of my information kept getting deleted, even with the admissions counselor's help with the entire thing!

Then, my admissions counselor mixed up my e-mails, etc with someone else, and decided to not call me when he thought I was not going anymoe (which was not true at that point).

I finally researched people's opinions on the school and actually found a website called uopsucks.com. I read for hours the comments that PAST EMPLOYEES, as well as most of the students made. I understand that people need to put the time and effort into researching a school, and then doing the coursework, but more than half the things on the website were things you just can't make up.

I discussed everything with my fiancee and I decided to go back to the community college, since the move had not worked out anyway. I told my admissions counselor my reasons for not wanting to attend and this was his reply (by e-mail),

" wow that seems a little dramatic, but that is fine I never said that this was for you told me. The other thing is you should make your own choices and not let others tell you what to do. Good luck with everything, and the other thing is many of your credits would apply. You never signed up for anything so you don't have to worry. Thank you for your time and good luck with the decisions you make."

I feel that was unprofessional, since it was his lack of judgement that led me to this decision. School was supposed to start in 2 and a half weeks, and I still had no book list (to download), had no idea what classes I was taking, etc. DONT GO HERE!

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