Report: #1007425

Complaint Review: BACKGROUNDFEE.COM - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Fri, February 01, 2013
Updated: Wed, February 06, 2013
Reported By: ANGUS — California USA

Author Confirmed

Why?

BACKGROUNDFEE.COM Internet United States of America

Phone:
Web: www.backgroundfee.com
Category: Credit Card Fraud

BACKGROUNDFEE.COM deception as to charges--------monthly billing when not authorized, Internet

*REBUTTAL Owner of company: Email Customer Service

*REBUTTAL Owner of company: To Angus - From Customer Service

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I thought I was paying 1 .00 for a simple service ---ended up getting charged 20.00 a month repeatedly BACKGROUNDFEE.COM is a total scam. The owner josh is too busy to answer disupte emails because he is busy raking in the cash from his company's deceptive practices. STOP THEM!

This report was posted on Ripoff Report on 02/01/2013 02:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/backgroundfeecom/internet/backgroundfeecom-deception-as-to-charges-monthly-billing-when-not-authorized-int-1007425. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:

0Author

0Consumer

2Employee/Owner

#2 REBUTTAL Owner of company

To Angus - From Customer Service

AUTHOR: JoshCustomerService - (USA)

SUBMITTED: Monday, February 04, 2013

POSTED: Monday, February 04, 2013

Dear Angus,

Please check your spam box for my response or try sending me a message again. I make sure to respond to all emails individually to satisfy customers and offer refunds if need be. I apologize for any problems and I would like to make this right immediately.

Thank you,

Josh F.
Customer Service Manager
josh@backgroundfee.com

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#1 REBUTTAL Owner of company

Email Customer Service

AUTHOR: JoshCustomerService - (USA)

SUBMITTED: Friday, February 01, 2013

POSTED: Friday, February 01, 2013

Hi Angus,

Please email our customer service manager directly and he can take care of a full refund. manager@backgroundfee.com

We apologize for any inconveniences and hope to get your money back to you soon.

Regards,

Customer Support

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