Report: #455310

Complaint Review: Barry's Bootcamp - Santa Monica California

  • Submitted:
  • Updated:
  • Reported By: Escondido California
  • Barry's Bootcamp barrysbootcamp.com/ Santa Monica, California U.S.A.

Barry's Bootcamp "VIP Access" Scam Santa Monica California

*REBUTTAL Owner of company: Barry's Bootcamp is not the Seller

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Barry's Bootcamp includes a free trial period for "VIP" web access. Although I cancelled within the trail period, they continued to charge the quarterly fee. The cancellation was completed through their website but their customer service representative insists they can't access the information. This is one of those situations where they run you in circles trying to stop the charges and you're left trying to prove that a service you didn't want in the first place was cancelled. Please be cautious ordering products from this company. Once they have your credit card information they can continue to charge it.

Escondido, California

This report was posted on Ripoff Report on 05/26/2009 09:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/barrys-bootcamp/santa-monica-california-90401/barrys-bootcamp-vip-access-scam-santa-monica-california-455310. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Barry's Bootcamp is not the Seller

AUTHOR: JohnMum - (United States of America)

POSTED: Thursday, January 14, 2010
I am the General Counsel of Barry's Bootcamp which entered into an
agreement with a company called Optimax Fitness to sell the infomercial
products and online services in question.  Barry's Bootcamp has filed a
lawsuit against Optimax for, among other things, breach of contract and
illegally charging client accounts such as yours.  Barry's Bootcamp is
terribly sorry to any buyers who have been abused by Optimax, but
Barry's Bootcamp has no control over how Optimax charges customer
credit cards.  We are moving as quickly as possible to sever our
relationship with Optimax and to stop its unfair business practices. 
In the interim, Barry's Bootcamp hopes people will not confuse the
conduct of Optimax with Barry's Bootcamp.
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