Bath Wraps Today Unresponsive, denial. Levittown, Pennsylvania

In February, 2011, Bath Wraps Today installed a bathtub, fixtures, shower doors, shelves, and walls in my bathroom along with a safety bar.  I have noticed a crack in the wall, from the place where the left end of the safety bar was installed to the place where the wall meets the tub.  Probably  the screw in the wall has caused this.  I have tried to reach the company at the number on the contract, only to be told I have the wrong number, or that it is the "Kenny" group (not sure but the message sounds like that), or the phone simply goes dead.