BB&T Mortgage BB&T Bank Scamming vulnerable senior citizens Florence South Carolina

BB&T is trying to scam my parents out of their home. They got some mortgage relief funding through a special senior citizens program that would keep them from having a note for 5 - 7 years as they are on a fixed income. They received $20000 and it was sent to the mortgage holder BB&T. BB&T applied it to the principal balance as opposed to escrow for monthly payments. This is unusual. Generally the program goes over without a hitch. However, they are talking about foreclosing now and my mother is blind and partially paralyzed. It is absolutely disgraceful that they would do this to a 66 year old couple.