Complaint Review: Beachbody Club - Grove city Ohio
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- Author Not Confirmed
- Beachbody Club 33357 H SOUTHPARK PLACE Grove city, Ohio United States of America
- Phone:
- Web: www.beachbody.com
- Category: Weightloss Programs
Beachbody Club PPLBEACHBODY CLUB Still Billing me for purchases not solicited Grove city, Ohio
*Consumer Comment: Unauthorized Credit Card Use
*REBUTTAL Owner of company: Beachbody Customer Service
*UPDATE Employee: Beachbody Customer Service
Show customers why they should trust your business over your competitors...
Unbelievable continue to send me vitamins that was never requested after completion of contract. Cannot stop them from billling me and have a bank alert so they won't bill me. It's incredible how something so innocent go corrupt. take away your sleep at night and make your account go negative. Someone please make them stop. I fullfilled my contract and I want this to stop.
This report was posted on Ripoff Report on 01/05/2013 08:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/beachbody-club/grove-city-ohio-43123/beachbody-club-pplbeachbody-club-still-billing-me-for-purchases-not-solicited-grove-city-991701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Unauthorized Credit Card Use
AUTHOR: Mary - ()
SUBMITTED: Wednesday, April 09, 2014
I just noticed a $62.24 charge on my credit card for PPLBeachbody out of the blue. I bought some skin care product through them last month and did not sign up for auto-refill. I have sent an email with no response and have tried calling to no avail. Luckily I have a great bank, but if it happens again I will have to close the card.
It really irritates me that this is happening to so many people. $62 is a lot of money. I am really upset and will never buy products from them again. I'm really tired of getting screwed. A hard working single mom and I splurge on some skin care (that was marginal) and end up with a fight on my hands... ugh.
Mary
#2 UPDATE Employee
Beachbody Customer Service
AUTHOR: Beachbody Customer Service - ()
SUBMITTED: Tuesday, June 25, 2013
My name is Curtis and I work for Beachbody Customer Service. After reading your post about our company I’ve personally set out to try and help solve these problems. Please email me directly at custassist@beachbody.com with your full name, address and customer number or order number so we can take a look at your account. Once we have that information we can cancel your vitamin membership per your request and you will not be billed any further. We do apologize for any inconveniences this may have caused.
#1 REBUTTAL Owner of company
Beachbody Customer Service
AUTHOR: Beachbody Customer Service - ()
SUBMITTED: Monday, June 24, 2013
My name is Curtis and I work for Beachbody Customer Service. After reading your post about our company I’ve personally set out to try and help solve these problems. Please email me directly at custassist@beachbody.com with your full name, address and customer number or order number so we can take a look at your account and get your vitamins cancelled immediately. We do apologize for any inconveniences this may have caused.
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