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Ripoff Report | Beachbody - Team Product Review - Internet, Internet
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Report: #576598

Complaint Review: Beachbody - Team Beachbody - Product Partners - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Pam — Skowhegan Maine United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Beachbody - Team Beachbody - Product Partners Internet United States of America

Beachbody - Team Beachbody - Product Partners Insanity Internet

*Consumer Suggestion: Same Problem

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 I ordered the "Insanity" program. I should have known from the first red flag of them almost insisting that I pay in payments. I refused and wanted just 1 payment. Then for the next 3 months I have been charged for "internet membership" I never wanted or ordered, and I have no idea what the other 2 charges are for YET. They are difficult to reach and the web assistance isn't much help either. DONT BUY THIS PROGRAM!!!

 

This report was posted on Ripoff Report on 03/02/2010 08:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/beachbody-team-beachbody-product-partners/internet/beachbody-team-beachbody-product-partners-insanity-internet-576598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Same Problem

AUTHOR: JoAnna - (United States of America)

POSTED: Monday, May 17, 2010

I had the same problem.  I authorized one payment only and declined all of the other "stuff."  Instead, they billed me for everything, including the payment plan.  After many phone calls, I finally got someone who stated that the conversation was recorded and of course I said "great, then you can verify that I declined all of your other offers and only wanted the videos and one payment made."  I requested a copy of the recording be sent to me (I was told they could send me a copy of the recorded conversation), however, I'm still waiting.  I advised them that I would be filing a complaint with the State Attorney's Office here in Jacksonville, FL for Fraudulent Use of a Credit Card for them putting charges on my card without my permission. 

I, too, had been researching to get a corporate address. 

They do have multiple addresses.  Here is one that I received from "Giovanni" after calling 1-800-240-1068:


Beachbody


P. O. Box 7610


Torrence, CA  90504

 

Beachbody

   Product Partners, LLC
    3301 Exposition Blvd., 3rd Floor
    Santa Monica, CA 90404     
    
    And:
     
     Breakthrough in Beauty
     3301 Exposition Blvd., Floor 3            
    Santa MonicaCA 90404          
     (310) 883-9000    

     The woman who answered the phone gave me this number for Customer Service:
     # 800-470-7870

 


Now, which is correct?  I don't know, but I filed a complaint at both addresses.

And by the way, they refunded my money back after I threatened to go to the State Attorney's Office.

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