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Ripoff Report | Bella Labs Review - Del Mar, Nationwide
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Report: #1161262

Complaint Review: Bella Labs - Del Mar Nationwide

  • Submitted:
  • Updated:
  • Reported By: nswarb — Milton Delaware
  • Author Not Confirmed What's this?
  • Why?
  • Bella Labs 2683 Via deal Vale G5167 Nationwide USA

Bella Labs I was of the understanding that I was ordering a FREE TRIAL SAMPLE I read through the website and found no mention of any return policy or need to cancel. I did not see any reference to the fact that more would be shipped and billed. I have been billed $87.93 twice! I have NOT received and more product. I did call and their agent tried to sell me more or at very least keep what I had and pay charge!!!! I have been through this before just recently and now know I will go directly to my back to dispute charges and they will take the appropriate action. Del Mar Nationwide

*Author of original report: Not Really Ken...

*Consumer Suggestion: As the previous rebuttal noted, it's PLAINLY on the order page..

*Consumer Comment: Terms and conditions

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I was of the understanding that I was ordering a FREE TRIAL SAMPLE I read through the website and found no mention of any return policy or need to cancel.  I did not see any reference to the fact that more would be shipped and billed.

I have been billed $87.93 twice! I have NOT received any more product.  I did call and their agent tried to sell me more or at very least keep what I had and pay charge!!!!  I have been through this before just recently and now know I will go directly to my back to dispute charges and they will take the appropriate action.

This report was posted on Ripoff Report on 07/11/2014 08:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bella-labs/nationwide/bella-labs-i-was-of-the-understanding-that-i-was-ordering-a-free-trial-sample-i-read-thro-1161262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Author of original report

Not Really Ken...

AUTHOR: nswarb - ()

POSTED: Tuesday, July 15, 2014

Don't worry I'll be getting every cent back. My credit card has already taken action.

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#2 Consumer Suggestion

As the previous rebuttal noted, it's PLAINLY on the order page..

AUTHOR: Ken - ()

POSTED: Friday, July 11, 2014

In addition, to order the trial you have to check a block stating:'You agree to the terms"   This is also a link to the terms he posted.  Guess you either can't read well or have no comprehension.  YOU ripped yourself off.

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#1 Consumer Comment

Terms and conditions

AUTHOR: Mike - ()

POSTED: Friday, July 11, 2014

It's stated in the terms and conditions you agreed to when you placed your order. It's also at the bottom of webpage.

You must pay a shipping and handling fee of $4.95 for us to send you a full 30 day supply of BellaLabs. We ship the product the day after you place your order (except that orders placed Saturday-Sunday will be shipped the following Monday). You will have 14 days from your original order date to see if BellaLabs is right for you. If you are unhappy with the product at any time during those 14 days, you must call us at 1-877-767-9942 and and cancel your order to avoid being billed for the full cost of the product. If you are satisfied with our product, then do nothing-we will bill you $87.63 for your initial order, and every thirty days after your initial order we will send you a new 30-day supply of our product, and automatically bill you the low price of $87.63. To cancel automatic delivery and billing, call us at 1-877-767-9942 or email us during normal business hours: Mon - Fri, 8am - 4pm and Sat - Sun 8am - 12pm Pacific Time. Please read our terms and conditions for more details. 

*The results portrayed in the story and in the comments are illustrative and may not be the results that you achieve with these products. The depictions on this page are fictitious and indicative of potential results. Actual results may vary. Representations regarding the efficacy and safety of BellaLabs have not been scientifically substantiated or evaluated by the Food and Drug Administration.

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