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Report: #233165

Complaint Review: Berman Travel - New Jersey

  • Submitted:
  • Updated:
  • Reported By: Bensalem Pennsylvania
  • Author Confirmed What's this?
  • Why?
  • Berman Travel bermantravel.com New Jersey U.S.A.

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My husband and I booked our honeymoon with BERMAN Travel. We booked with Cindy. She told us our package was complete with Travel Insurance and all taxes. When we got to the Bahamas, we found out my mother needed emergency surgery. We looked for our insurance information and finally called long distance to Berman. They said we did not purchase it. I had known we did so I told them that I believe my invoice at insurance, but since my invoice was at home, I couldn't prove it while in the Bahamas. As we checked out of the hotel to quickly head to the flight, I found out that we owed money because NOT all the taxes were included. We paid over $1400.00 to fly home. After everything settled down with my mother, we looked for our invoice and there indeed it had the insurance. When I called Berman, they said in their records, we did not purchase it and they would do nothing to help us out.

Ginger
Bensalem, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 01/28/2007 02:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/berman-travel/new-jersey/berman-travel-this-company-brags-about-the-best-deals-buyer-beware-i-booked-my-vacatio-233165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
4Employee/Owner

#4 REBUTTAL Owner of company

A Malicious Attack on Berman Travel

AUTHOR: Marc - (U.S.A.)

POSTED: Monday, March 26, 2007

Berman Travel does not have any present or past customers with the name of Ginger. Cindy one of
A Malicious Attack On Berman Travel
Berman Travel's outside agents does not have any customers in the Bahamas from Bensalem PA and prior to this posting only one customer in the Bahamas.

We have received absolutely no calls from customers in the Bahamas from any of our other agents and no emergency situations called into us.
Everyone is offered travel protection.

When we found this attack there were no hotels mentioned, airlines mentioned, and no date was offered.

This malicious attack on our agency is 100% unfounded and untrue and must be removed from this web site immediately.

Respond to this report!
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#3 REBUTTAL Owner of company

A Malicious Attack on Berman Travel

AUTHOR: Marc - (U.S.A.)

POSTED: Monday, March 26, 2007

Berman Travel does not have any present or past customers with the name of Ginger. Cindy one of
A Malicious Attack On Berman Travel
Berman Travel's outside agents does not have any customers in the Bahamas from Bensalem PA and prior to this posting only one customer in the Bahamas.

We have received absolutely no calls from customers in the Bahamas from any of our other agents and no emergency situations called into us.
Everyone is offered travel protection.

When we found this attack there were no hotels mentioned, airlines mentioned, and no date was offered.

This malicious attack on our agency is 100% unfounded and untrue and must be removed from this web site immediately.

Respond to this report!
What's this?

#2 REBUTTAL Owner of company

A Malicious Attack on Berman Travel

AUTHOR: Marc - (U.S.A.)

POSTED: Monday, March 26, 2007

Berman Travel does not have any present or past customers with the name of Ginger. Cindy one of
A Malicious Attack On Berman Travel
Berman Travel's outside agents does not have any customers in the Bahamas from Bensalem PA and prior to this posting only one customer in the Bahamas.

We have received absolutely no calls from customers in the Bahamas from any of our other agents and no emergency situations called into us.
Everyone is offered travel protection.

When we found this attack there were no hotels mentioned, airlines mentioned, and no date was offered.

This malicious attack on our agency is 100% unfounded and untrue and must be removed from this web site immediately.

Respond to this report!
What's this?

#1 REBUTTAL Owner of company

A Malicious Attack on Berman Travel

AUTHOR: Marc - (U.S.A.)

POSTED: Monday, March 26, 2007

Berman Travel does not have any present or past customers with the name of Ginger. Cindy one of
A Malicious Attack On Berman Travel
Berman Travel's outside agents does not have any customers in the Bahamas from Bensalem PA and prior to this posting only one customer in the Bahamas.

We have received absolutely no calls from customers in the Bahamas from any of our other agents and no emergency situations called into us.
Everyone is offered travel protection.

When we found this attack there were no hotels mentioned, airlines mentioned, and no date was offered.

This malicious attack on our agency is 100% unfounded and untrue and must be removed from this web site immediately.

Respond to this report!
What's this?
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