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Report: #1486681

Complaint Review: Berrylook.com - Chino California

  • Submitted:
  • Updated:
  • Reported By: Penny — Martinez California United States
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  • Berrylook.com 13725 Pipeline Ave Chino, California United States

Berrylook.com I did use their "contact us" email but received no reply from them. Chino California

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Ordered 3 womens blouses. Received them two weeks later than original estimate of arrival date. The big problem with the items is that the sizing is wrong, wrong wrong. They need to advertise as teen or junior clothing. sizes.. Normally, a size 2x would be TOO LARGE for me. The 2x blouses I ordered, based on their size chart, are so small I can't button them! I would love to exchange the blouses for their 4x size, but they do not tell you HOW to do returns.

They give no return address, they do not offer a way to receive an RA number (return authorization number) the piece of paper in the bag with the blouses does contain an order number but no way to use that to get an exchange. I did use their "contact us" email but received no reply from them. I really hate the fact that some of these internet companies give no phone number to call them.  It would be nice to actually TALK to a customer service employee, assuming they do have a customer service department.

This report was posted on Ripoff Report on 10/21/2019 07:04 PM and is a permanent record located here: https://www.ripoffreport.com/report/berrylookdotcom/chino-ca-ordered-womens-two-1486681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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