Complaint Review: Best Buy - HRS ACCOUNT SERVICES - City Of Industry California
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- Author Confirmed
- Best Buy - HRS ACCOUNT SERVICES P.O.BOX 60148 City Of Industry, California U.S.A.
- Phone: 800-365-0392
- Web:
- Category: Credit Card Processing (ACH) Companies
Best Buy - HRS ACCOUNT SERVICES They claim not to have received a mailed payment. City Of Industry California
Show customers why they should trust your business over your competitors...
I can't help but wonder if this company has a pattern of "losing" mailed payments to justify late fees and the cancelling of low or no finance charge agreements. I'm absolutely certain I mailed them a check the same day I received the statement (5/13/09) and it was mailed to a nearby community. I opened my June statement and saw the late fee. My bank has not processed the check I sent.
Their customer service agent said she would make notes on the account about this but offered no recourse on the late fee.
I'm now in the process of converting to on line payments.
Laurenlongbeach
L.A., California
U.S.A.
This report was posted on Ripoff Report on 06/15/2009 07:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy-hrs-account-services/city-of-industry-california-91716/best-buy-hrs-account-services-they-claim-not-to-have-received-a-mailed-payment-city-of-461932. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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