Report: #981113

Complaint Review: Best Buy Mobile - Internet Missouri

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Submitted: Wed, December 12, 2012
Updated: Wed, December 19, 2012
Reported By: squeezy — Ofallon Missouri United States of America

Author Not Confirmed

Why?

Best Buy Mobile Internet, Missouri United States of America

Phone:
Web: bestbuymobile.com
Category: Cellular Phone Companies

Best Buy Mobile overcharging the 9.99 protection plan Internet, Missouri

*Consumer Comment: Understanding what you are Paying for

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I have taken out the protection plan out on my 3 cell phones thru best buy mobile. We have used the plan numerous times. Every time we use the replacement plan they charge us again for the plan @ 9.99 a month. I was told the store cancels the old plan and reissues the new plan. I have been overcharged 99.90 over the last 6 months.

This report was posted on Ripoff Report on 12/12/2012 02:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy-mobile/internet-missouri-/best-buy-mobile-overcharging-the-999-protection-plan-internet-missouri-981113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Understanding what you are Paying for

AUTHOR: IntheKnow - (USA)

SUBMITTED: Wednesday, December 19, 2012

POSTED: Wednesday, December 19, 2012

Your phones have 1 year warranties against electrronic defects. You are paying for damage insurance with a high deductible. Are you breaking them frequently? If not, your insurance is a waste. When BBY replaces the phone, the original plan is satisfied; that is, it ends. Did you want damage insurance on the replacement phones? If not, did you inform them when the replacements were done? Don't understand where the ripoff is. please explain further.

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